Between 12:15 hs and 12:30 hs UTC-3 (Argentina), we experienced elevated error rates in our platform. We will work to avoid this issues in the future. The service is now operating normally.
Posted Nov 06, 2023 - 13:26 GMT-03:00
Monitoring
We can confirm an improvement on the extended delays in our platform. We are monitoring the result of our actions.
Posted Nov 06, 2023 - 12:38 GMT-03:00
Identified
We have identified the root cause of the extended delays. We are working to resolve this issue.
Posted Nov 06, 2023 - 12:38 GMT-03:00
Investigating
We are investigating extended delays to use some resources of our platform (v1).
Posted Nov 06, 2023 - 12:29 GMT-03:00
This incident affected: Janis v1 (Legacy) (Janis API v1, Janis BackOffice v1).