All Systems Operational

Janis v1 (Legacy) Operational
Janis API v1 Operational
Janis BackOffice v1 Operational
JanisV2 Operational
Api Operational
Backoffice Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 12, 2026

No incidents reported today.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Postmortem - Read details
Oct 9, 20:34 GMT-03:00
Resolved - Resolved - Between 09:50 hs and 11:30 hs UTC-3 (Argentina), we experienced extended delays in the asynchronous processing of events on our v2 platform, caused by an unusually high volume of events generated by configuration updates. Operations completed without errors, but status changes, notifications and webhooks were delayed. We will work to avoid this issue in the future. The service is operating normally.
Oct 9, 12:09 GMT-03:00
Monitoring - We can confirm an improvement on the extended delays in our platform. We are monitoring the result of our actions.
Oct 9, 11:31 GMT-03:00
Identified - We have identified the root cause of the extended delays. We are working to resolve this issue.
Oct 9, 11:28 GMT-03:00
Investigating - We are investigating extended delays to use some resources of our platform.
Oct 9, 11:27 GMT-03:00

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.