Between 19:50 and 21:10 UTC-3 (Argentina), we experienced random delays in our legacy platform (v1) due to a third party provider. We will work to avoid this issues in the future. The service is now operating normally.
Posted Jun 13, 2025 - 21:45 GMT-03:00
Monitoring
We can confirm an improvement on the extended delays in our platform. We are monitoring the result of our actions.
Posted Jun 13, 2025 - 19:10 GMT-03:00
Identified
We have identified the root cause of the extended delays. We are working to resolve this issue.
Posted Jun 13, 2025 - 18:45 GMT-03:00
Investigating
We are investigating extended delays in our legacy platform (v1).
Posted Jun 13, 2025 - 17:26 GMT-03:00
This incident affected: Janis v1 (Legacy) (Janis API v1, Janis BackOffice v1).