Between 12:30 hs and 13:50 hs UTC-3 (Argentina), we experienced elevated error rates in our apicking service. We will work to avoid this issues in the future. The service is operating normally.
Posted Jan 26, 2026 - 16:39 GMT-03:00
Monitoring
We can confirm an improvement on the extended delays in our platform. We are monitoring the result of our actions.
Posted Jan 26, 2026 - 14:13 GMT-03:00
Identified
We have identified the root cause of the extended delays. We are working to resolve this issue.
Posted Jan 26, 2026 - 13:54 GMT-03:00
Investigating
We are investigating extended delays in our picking service.
Posted Jan 26, 2026 - 13:38 GMT-03:00
This incident affected: JanisV2 (Api, Backoffice).